{"id":5016,"date":"2021-01-10T18:21:45","date_gmt":"2021-01-10T18:21:45","guid":{"rendered":"http:\/\/banoo-interlaken.ch\/?page_id=5016"},"modified":"2026-08-30T08:12:53","modified_gmt":"2026-08-30T06:12:53","slug":"agb","status":"publish","type":"page","link":"https:\/\/banoo-interlaken.ch\/en\/agb\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"
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General Terms and Conditions Sepid Banoo AG<\/b><\/p>

UID CHE-434.358.559, registered office Centralstrasse 28, 3800 Interlaken<\/p>

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January 2021 edition<\/strong><\/p>

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Standard Terms and Conditions<\/p>

1. General These General Terms and Conditions (GTC) govern the legal relationship between the guest\/customer\/event organiser, hereinafter referred to as the guest, and Sepid Banoo AG as operator of Restaurant Banoo Interlaken, hereinafter referred to as the restaurant. For simplicity, these GTC always refer to a contract, regardless of the service. Only the restaurant\u2019s terms valid at the time of contract conclusion apply. If individual provisions are or become invalid, the remainder of the contract and GTC remain effective. Otherwise statutory provisions apply.<\/p>

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2. Place of jurisdiction \/ applicable law The place of jurisdiction for any disputes arising from this contract is Interlaken, Canton of Bern, unless another legally mandatory venue applies. Swiss law applies exclusively. Place of performance and payment is the restaurant\u2019s registered office.<\/p>

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3. Definitions Groups: Groups within the meaning of these GTC are travel groups with a minimum of 8 booked persons. Written confirmations: Fax and e-mail messages are also deemed written confirmations. The contracting parties are the guest and the restaurant.<\/p>

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4. Subject of the Contract \/ Scope The contract for the rental of tables, seminar rooms and other areas as well as other deliveries and services is concluded upon written confirmation by the restaurant or, for online bookings, upon the guest's booking confirmation. A reservation made on the day of the event itself becomes binding the moment it is accepted by the restaurant. Contract amendments become binding for the restaurant only upon (written) re-confirmation. Unilateral amendments or additions to the contract by the guest are invalid.<\/p>

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5. Scope of Services The scope of services under the contract is determined by the guest's individual reservation. Unless otherwise contractually agreed, the guest has no claim to a specific table\/room. If, despite a confirmed reservation, no table\/room is available in the restaurant, the restaurant must inform the guest immediately and offer an equivalent alternative in a nearby restaurant of a comparable or higher category. Any additional costs for the alternative restaurant shall be borne by the restaurant. If the guest declines the alternative restaurant, the restaurant must immediately refund any services already paid for by the guest.<\/p>

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6. Options Option dates are binding for both parties. After the option period has expired unused, the restaurant may freely dispose of all tables\/rooms.\u00a0<\/p>

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7. Prices \/ Obligation to Pay The prices quoted by the restaurant are in Swiss francs (CHF) and include statutory VAT. The guest is obliged to pay the agreed or applicable prices of the restaurant for the services used. This also applies to services and expenses of the restaurant towards third parties arranged by the guest, their companions and visitors. Shipping costs are not included in the purchase price. They are explicitly indicated or shown separately during the ordering process and shall be borne additionally by the customer, unless free delivery has been promised. The available payment methods are indicated on our website or in the respective product description, at the latest at the checkout at the end of the ordering process. Unless otherwise stated, payment claims arising from the contract are due immediately. Any increase in statutory charges after conclusion of the contract shall be borne by the guest. Prices quoted in foreign currencies are indicative and are converted at the applicable daily rate. All published prices may be adjusted at any time without notice to the guest. The prices confirmed by the restaurant shall apply. Depending on the agreement, or for reservations of CHF 1000.- or more, the restaurant may require a deposit of 10% of the total booking amount. The deposit is to be understood as partial payment of the agreed fee. Instead of a deposit, the restaurant may also require a credit card guarantee. An advance payment must be transferred within 3 days of receipt of the reservation confirmation. If the reservation is made at shorter notice, the restaurant requires a credit card guarantee for the full booking amount. If the deposit or credit card guarantee is not provided on time, the restaurant may terminate the contract immediately (without reminder) or withdraw from the promised services and charge the cancellation costs specified in section 9. The restaurant has the right to invoice its services at any time, including interim invoicing. The final invoice comprises the agreed price plus any additional amounts incurred for separate services provided by the restaurant for the guest and\/or accompanying persons. Payment can be made in cash in Swiss francs or with an accepted credit card.<\/p>

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8. Events An event may comprise services for the event room, catering, technical equipment and other services. Number of participants The guest undertakes to inform the restaurant of the binding number of participants for an event no later than 3 working days before the event date. In the event of later deviations between the number of participants stated by the guest and the final number, the following applies: \u2022 Actual number of participants up to 5% lower: billing according to the actual number of participants.<\/p>

  • Actual number of participants more than 5% lower: the deviation is taken into account up to (at most) 5%.<\/li>
  • If the actual number of participants increases later, billing is based on the actual number of participants, subject to feasibility. Withdrawal by the restaurant The restaurant may withdraw from the contract free of charge by unilateral (written) declaration up to 7 days before the agreed event date.<\/li><\/ul>

    Furthermore, the restaurant is entitled to withdraw from the contract extraordinarily for objectively justified reasons by unilateral (written) declaration. Objectively justified reasons include, for example:<\/p>

    • force majeure or other circumstances beyond the restaurant's control that make fulfilment of the contract impossible;\u00a0<\/li>
    • events booked under misleading or false statements of facts essential to the contract, e.g. regarding the identity of the guest or the purpose of use or stay;<\/li>
    • the restaurant has reasonable grounds to assume that use of the agreed services may impair the smooth operation of the business, the safety of other restaurant guests or the reputation of the restaurant;<\/li>
    • the purpose or occasion of the stay is unlawful. In the event of justified withdrawal by the restaurant, the guest has no claim to damages and the agreed compensation remains due.\u00a0<\/li><\/ul>

      Cancellation Provisions A withdrawal by the guest from the contract concluded with the restaurant requires the written consent of the restaurant. If this is not given, the agreed price under the contract must be paid even if the guest does not use the contractual services. Decisive for calculating the cancellation fee payable is the receipt of the guest's written cancellation by the restaurant. This applies to letters as well as fax and e-mail messages. If the guest withdraws from the contract, or if specific reserved services are changed or cancelled, the restaurant may charge the following cancellation fees. Cancellation fees for events If an event cannot take place for reasons not attributable to the restaurant and for which the restaurant is not responsible, the restaurant retains the right to (partial) payment of the agreed services in accordance with the order confirmation, taking into account the receipt of the written cancellation, as follows: cancellation of the event 0 days before the date: 30% as per order confirmation; cancellation 1 day before the date: 20% as per order confirmation; cancellation 2\u20133 days before the date: 10% as per order confirmation \u2026 (may be continued accordingly). If an equivalent event (in scope of services) is carried out by third parties during the agreed period, the guest owes only a handling fee of 10\u201330 (depending on the notice period of the cancellation). If the guest holds an event of the originally agreed scope at the restaurant within one year, 50% of the invoiced amount\/cancellation costs will be credited back.<\/p>

      9. Food and Beverages All food and beverages must be obtained exclusively from the restaurant. In special cases (specialities, etc.), a different written agreement may be made. In such a case, the restaurant is entitled to charge a service fee or corkage fee (according to a separate list). 10. Extensions If the reserved duration of an event is expected to exceed the statutory closing time, the guest must contact the restaurant no later than<\/p>

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      10 days before the start of the event so that the necessary permits can be obtained. The costs of the permits will be charged to the guest. The restaurant cannot guarantee that permits will be granted. The restaurant has the right to ask event participants to leave the premises after the extension permit has expired.<\/p>

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      11. Stay \/ Smoking By concluding a contract, the guest acquires the right to the customary use of the rented rooms and the restaurant's facilities that are usually accessible to guests without special conditions, and to the customary service. The guest must exercise their rights in accordance with any restaurant and\/or guest guidelines (house rules). Smoking is permitted in the entire restaurant only at\/in correspondingly marked places\/rooms. 12. Insurance Insurance for items brought onto the premises is in any case the responsibility of the guest. The restaurant may require proof of insurance even before the reservation confirmation.<\/p>

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      13. Liability and Contract Law a) Restaurant: To the extent legally permissible, the restaurant excludes liability for slight and medium negligence and is liable only for damage caused intentionally or through gross negligence. The restaurant is liable for guests' belongings brought onto the premises in accordance with the statutory provisions. The restaurant is not liable for slight and medium negligence. The restaurant rejects any liability for theft of or damage to material brought in by third parties. The restaurant is not liable under any legal title for services it has merely arranged for the guest (see also section 18). b) Guest The guest is liable to the restaurant for all damage and losses caused by them, their companions, auxiliary persons or event participants, without the restaurant having to prove fault on the part of the guest. If a third party has made the booking on behalf of the actual guest, the third party is jointly and severally liable to the restaurant for all obligations arising from the contract. The guest is liable for services and expenses of the restaurant towards third parties arranged by them.<\/p>

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      14. Illness of the Guest If a guest falls ill during their stay at the restaurant, the restaurant will notify a doctor at the guest's request. If the guest is no longer capable of acting and the restaurant is aware of the illness, it may notify a doctor even without being asked. Medical care is in any case at the guest's expense.<\/p>

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      15. Pets Animals may only be brought in with the restaurant's prior consent. A guest who brings an animal into the restaurant is obliged to keep and supervise it properly during their stay. The guest must have appropriate pet owner liability insurance. Proof of such insurance must be presented at the restaurant's request.<\/p>

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      16. Lost Property Lost property will be forwarded if ownership is clear and the home\/business address is known. The costs and risk of forwarding shall be borne by the guest.<\/p>

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      17. Other Provisions If the guest requests services that are not provided by the restaurant itself, the restaurant acts merely as an intermediary. Advertisements in media (such as newspapers, radio, television, internet) referring to events at the restaurant, with or without use of the unaltered company logo, require the prior written consent of the restaurant.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      Allgemeine Gesch\u00e4ftsbedingungen Restaurant Banoo GmbH \u00a0 Ausgabe Januar 2021 \u00a0 Muster-AGB 1. Grundlegendes Diese Allgemeinen Gesch\u00e4ftsbedingungen (AGB) regeln die Rechtsbeziehung zwischen dem Gast\/Kunden\/Veranstalter, nachfolgend Gast genannt, und der Restaurant Banoo GmbH als Betreiberin des Restaurant Banoo im R\u00f6ssli , im Folgenden als Restaurant bezeichnet. Der Einfachheit halber wird in diesen AGB \u2013 egal in Bezug […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5016","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/banoo-interlaken.ch\/en\/wp-json\/wp\/v2\/pages\/5016","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/banoo-interlaken.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/banoo-interlaken.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/banoo-interlaken.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/banoo-interlaken.ch\/en\/wp-json\/wp\/v2\/comments?post=5016"}],"version-history":[{"count":5,"href":"https:\/\/banoo-interlaken.ch\/en\/wp-json\/wp\/v2\/pages\/5016\/revisions"}],"predecessor-version":[{"id":7489,"href":"https:\/\/banoo-interlaken.ch\/en\/wp-json\/wp\/v2\/pages\/5016\/revisions\/7489"}],"wp:attachment":[{"href":"https:\/\/banoo-interlaken.ch\/en\/wp-json\/wp\/v2\/media?parent=5016"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}